Easy, Fast and Cost effective
Call Center Setup Services
If you are planning to set up a new call center services or BPO services, Dizitude can help you establish an all new call center at affordable price. There are 3 important technical requirements that are needed to set up a call center.
- Hosted dialer
- Calling VOIP minutes
- Calling data
CAll centre Setup services
How We Can Help?
Hosted dialer
- We ensure you get dialer for inbound and outbound use along with license codec and firewall for security. This also includes Phone and chat support.
- You get dialer with unlimited seats and inbound and out bound facility which is available for round the clock support even on holidays. We also assign one technician to center for any sort of phone or remote support to centers.
- You don’t need to keep a tech or hire anyone at your center as that will be entirely our responsibility as we assign tech to handle it.
- Dialer will remain protected with fire wall protection in order to restrict hacking of data and VoIP Minute
Major Dialer Features:
- Dialer offers Inbound, Outbound and Blended call handling along with Inbound Email handling
- Outbound agent-controlled, predictive and broadcast dialing
- Comprehensive USA, Canada and UK regulatory compliance capability
- Web-based administrative and agent interfaces
- Dialer’s ability to have agents operate from remote
- Integrated call recording
- 3 way calling within the agent application
- You can have scheduled callbacks: Agent-Only and Anyone
- You also get web-configurable IVRs and Voicemail boxes
- Expandable to hundreds of seats
- It uses standard Telco lines and VOIP trunks
Calling VOIP minutes
- VoIP minute without disturbance and voice breakage. You get crystal clear calling VoIP minutes. There will be no down time for a single second. All routs are open and its open source.
- Centers will be provided with 2 accounts one backup and one main in order to ensure there will be no operational loss at all.
