Progressive Auto Dialers
Progressive dialers solutions enable organizations to make outbound calls to identified callers in an efficient and predictable manner. With this automated telephone dialing system you can only connect agents to calls made by a live person. Progressive auto dialers run through calling lists across various campaigns to match the speed of your operations. Depending on recent connections and abandonment rates the progressive dialer system automatically paces dialing when an agent becomes available.
- Get the smoothest and deepest CTI integrations with our open API’s.
- Easy Integration with Freshdesk,Zoho, Zendesk, Salesforce, Kapture and all other crucial CRM software.
- You have complete autonomy to send contact lists into your power dialer from your CRM window directly in a few clicks.
- Our CRM integrations will aid in managing your inbound sales 5 times more effectively
Our services
How We Can Help?
Inbound
- Single Level IVR
- Auto attendant
- Multi-level IVR
- Multiple extensions
- Multiple campaigns
- Offline agent
- Landline/Mobile call forwarding
Call Controls
- Warm Transfer.
- Hold
- Mute
- Cold Transfer.
- Call transfer advice
- Custom Hold music
Advanced CX
- Artificial Intelligence
- Speech Analytics
- Voice bots
- Natural Language Processing
- CRM integration
- Call+ Live chat website widget
- Screen pop
Outbound
- Progressive Dialer
- Power Dialer
- Preview Dialer
